Customer Success Story: Arbor Industries Boosts Production & Safety with PRS Repair Line 

Customer: Arbor Industries 
Contact: Matt  
Industry: Pallet Recycling & Repair 
Solution: PRS Pallet Sort/Repair System 
ROI Timeline: Estimated 3–4 years 

The Challenge 

Arbor Industries approached PRS Group with a need to streamline their pallet repair operation. The team was looking for a solution to: 

• Increase production 

• Improve employee safety 

• Enhance accountability across the workflow 

Their manual repair process was creating production bottlenecks, increasing employee fatigue, and making it difficult to track individual performance. 

The Solution 

PRS partnered with Arbor Industries to implement a fully integrated pallet sort/repair system tailored to their facility. The system provided a more organized repair process, improved flow, and built-in tracking capabilities for production oversight. 

The Results 

Since installing the PRS system, Arbor Industries has seen impressive improvements: 

• Production increased by 20–30% 

• Employee fatigue reduced, leading to a safer and more comfortable work environment 

• Stronger accountability — supervisors can now track how many pallets each employee repairs, and exactly who repaired them 

“Customer service from the very beginning is great! PRS stands behind their equipment before, during, and after the sale.” 
— Matt, Arbor Industries 

With a projected return on investment of 3 to 4 years, the system is already delivering significant operational value.